Version 2026-10-12-v2. Contract language: English.
Sean Thomas trading as SAT.CY, 2 Ashgrove, Cockermouth, CA13 9RQ, United Kingdom. Contact: info@sat.cy. The service is offered to hospitality businesses purchasing for their business activities. You must be authorised to act for the business. Consumer purchases are not offered through this checkout.
One property per subscribing account; monthly performance and procedure reviews; action planning; online storage; exports and printable reports; and up to 10 started AI requests per account per UTC calendar month. The AI allowance resets on the first day of each month, independently of your billing date. Requests reaching the AI provider count even when they fail. Contact us if a technical failure uses your allowance without producing a usable result. AI availability is also subject to a platform capacity limit; we will help resolve persistent inability to use the included service.
You need an internet connection and a ChatGPT account for sign-in. The interface and reports are in English. Personal consulting, onsite inspections and bespoke services are separately quoted and are not included.
Standard membership: annual billing is £468 GBP or €540 EUR paid upfront for 12 months, equivalent to £39 or €45 per month; monthly billing is £43 GBP or €50 EUR charged each month. Invited founding membership: annual billing is £300 GBP or €348 EUR paid upfront for 12 months, equivalent to £25 or €29 per month; monthly billing is £28 GBP or €32 EUR charged each month. Choose the currency and billing period before checkout. These are separate fixed prices, not a promise of an exchange rate. Review the total and currency shown by Stripe before paying. SAT.CY is not currently registered for UK VAT and does not add UK VAT. Any tax you must account for in your own jurisdiction remains your responsibility; contact us if your business status or tax treatment is unclear.
The first payment is due at checkout. Monthly plans renew automatically each month. Annual plans pay for a full 12 months upfront and renew automatically each year. The minimum paid period is one month for monthly billing or 12 months for annual billing. There is no setup fee. Cancellation stops the next renewal; it does not convert an annual plan into a monthly plan. Your bank may charge its own currency conversion fee. Stripe securely processes card and other supported payment details; SAT.CY does not store full card numbers.
Choose your plan, currency and billing period, provide business details, accept these terms, then review and pay in Stripe Checkout. You can return before payment to correct details. Access is granted after the payment provider confirms an eligible subscription, rather than simply because a success page opens. Save or print these terms and your Stripe invoice or receipt as a record of your order.
Use Account & subscription → Manage subscription to cancel online. Cancellation takes effect at the end of your current paid month or year, with access continuing until then. An annual cancellation stops the next annual renewal; it does not normally entitle you to a refund of unused months in the paid year. If the portal is unavailable, email info@sat.cy before the next renewal and we will assist. Deleting workspace records does not cancel billing. Normally we do not refund an unused part of a business subscription period, but we will investigate duplicate payments, incorrect charges or substantial service failures and provide an appropriate remedy. Nothing here removes rights or remedies that cannot legally be excluded.
You remain responsible for your input, decisions and changes to procedures. Enter aggregate business figures and operational observations. Do not upload identifiable guest or employee records, health information, card details, passwords or other sensitive personal data. Use role titles rather than personal names for action owners.
Targets are your planning assumptions. Rules and AI suggestions can be incomplete or incorrect. Verify data, root causes, practicality and outcomes before implementing changes. The service does not provide a professional inspection, certification, legal, tax, safety or regulatory advice, and does not guarantee revenue growth or savings.
You retain ownership of your business data and give us permission to process it to provide the service. Export backups regularly. You can export or delete your stored workspace even if your subscription becomes inactive. Saved AI results may be deleted separately. Contact info@sat.cy for account assistance, privacy requests or complaints. We aim to respond within three working days.
We use reasonable care and skill to provide the service. Maintenance and provider interruptions can affect availability. We will notify affected customers of material price or service changes before they apply and allow cancellation before the change. Existing paid periods keep their agreed price. We may suspend misuse or unpaid access, while permitting data export where lawful.
We are responsible for foreseeable losses caused by our failure to use reasonable care and skill, subject to applicable law. We do not promise a particular business outcome. We do not exclude liability for fraud, death or personal injury caused by negligence, or anything the law does not permit us to exclude.
These business terms are governed by the law of England and Wales. Applicable mandatory rights remain unaffected. Please contact us first so we can try to resolve any dispute.